If you have a Diz (SKAA transmitter for Lightning) which stopped working when you updated to iOS 11, we can help with that. Click here.
As the owner of the SKAA® brand, Eleven Engineering Inc. is responsible for defects in materials and workmanship for one year after the date of original purchase*. If any defects are found in the materials or workmanship or if the product does not perform to specification under normal operating conditions during the warranty period, Eleven Engineering Inc. at its option will repair or replace the product (please note that Eleven Engineering Inc. does not accept refunds). Skilled labour required to replace or repair any defective product or product component is covered by this warranty for one year following the date of purchase.
* Purchase of accessories and Syncronice products are not covered under this warranty.
As a separate brand, iRevel, Syncronice Amp Mini, Syncronice DX, Syncronice DX Mini, Syncronice Fusion and Syncronice Hub
are covered by Syncronice return and warranty policy. To find Syncronice return and warranty policy, please contact firstname.lastname@example.org